AI that answers to you

Every missed message is a customer walking out the door. Catch every one — without losing control.

EnqLayer catches every enquiry on every channel and drafts the reply in your voice. You always press send.

Audit credited to your setup · every price estimated — confirmed before you pay
Why it's different

Not a chatbot. Not a VA. Not one more app to babysit.

You don't need another tool. You need the missed work to stop slipping through the cracks between the tools you already have.

It never clocks off

The 8pm enquiry, the Sunday DM — caught and answered while your competitors sleep on it.

It follows the customer

Email, WhatsApp, web form or a missed call — wherever they reach out, nothing gets dropped.

It does the chasing

Quotes and quiet leads get nudged automatically until they turn into a booking or a clear no.

You keep the final word

Ready out of the box — nothing risky is sent, priced or promised without your one tap.

How it works

Three steps. You only touch the last one.

From a message you'd have missed to a reply you're proud of — in seconds, while you get on with the job.

01 — Capture

Nothing slips through

Every channel lands in one queue. The lead you'd have lost is now top of the list.

02 — Draft

The reply writes itself

Answered in your tone with the right details — ready before you've finished your coffee.

03 — Approve

You tap. It's gone.

One glance, one tap — sent. Prices and promises always wait for your yes.

What it does

Plug the leak that's costing you most. Then the next.

Start with one workflow. Switch on more as you watch the hours — and the customers — come back.

Reply drafting

A ready-to-send answer for every message — you just glance and approve.

Follow-up chasing

Quotes and quiet leads get nudged until they turn into a yes — or a clean no.

Missed-call rescue

Every missed call becomes a callback draft and a record — no lead left silent.

Your CRM, fed

Clean records pushed straight into the CRM or spreadsheet you already trust.

Review requests

The right ask at the right moment — you choose who gets one, it writes the rest.

Monday-morning digest

What came in, what's waiting, what's overdue — one calm summary, no scrolling.

Who it's for

Built for businesses like yours.

If customers ring, message or fill in a form while you're busy doing the actual work — EnqLayer fits.

Plumbers & electricians Roofers & builders Hair, nails & beauty Clinics & aesthetics Lettings & property Solicitors & accountants Restaurants & venues Fitness & coaches Short-term rental hosts …and any business that misses calls
Integrations

Keep every tool you love. Upgrade the work between them.

Nothing to rip out, nothing new to learn. EnqLayer plugs into what you already run — and we're honest about what's wired today.

Connected todayready to wire into your setup this week
GmailEmail · via forwarding
OutlookEmail · via forwarding
Web formsYour website
WhatsAppAssisted setup
Google SheetsRecords out
On the waybuilding in the open — no pretending
Phone / VoIPMissed-call rescue
Instagram DMsSocial
AirtableDatabase
SlackTeam alerts
Microsoft TeamsTeam alerts
NotionNotes & docs
HubSpotCRM
MakeAutomation
n8nAutomation
If it can receive an email or a webhook, we can wire it in. Ask the agent about your stack.
The line that makes it safe

AI does the grunt work. You keep the keys.

Speed without the panic. EnqLayer clears the repetitive chasing off your plate — but a real human signs off before a single price, promise or reply reaches a customer.

AI does the heavy lifting

Catches it, sorts it, writes the reply, flags anything that needs your eye — in seconds.

You tap approve

Nothing leaves the building without your yes. Sensitive replies and prices always wait.

It's yours, end to end

Your data, records and approvals stay inside the tools your business already runs on.

The EnqLayer agent

Not a chat box. A cockpit you can watch think.

Tell it about your business and watch it work — pulling in your tools, writing the reply, planning the follow-up, pricing it on the spot.

EnqLayer agent SCRIPTED PREVIEW
“Tell me what your business does and where enquiries go missing.”
Connecting your tools
Drafting the reply
Planning the follow-up
now
day 2
day 5
Pricing it live
from £0 / mo
estimated · confirmed before you pay

The live agent answers in plain English and never pretends to be human — ask for a person and it hands you to one.

Why EnqLayer

The cheaper option isn't catching what you're losing.

Each tool below does one slice. EnqLayer is the layer that catches the enquiry falling between them.

OptionGood atBlind spot
Booking appBooksy / FreshaTaking the calendar slotMisses the enquiries before the booking
Website chatbotAnswering FAQs on your siteIgnores email, WhatsApp, calls and follow-up
A VA / receptionistA human touch£500–1,200/mo, sick days, off at 8pm
AutomationZapier / MakeWiring apps togetherYou build & maintain it — no drafting, no approval
EnqLayerCatches every enquiry, drafts the reply, chases the follow-upWaits for your one-tap OK — nothing risky goes out alone
The line we hold

What EnqLayer will NOT do.

Every AI vendor tells you what their robot can do. Just as important is what ours refuses to do — here it is, in writing.

Talk to your customers instead of you
It drafts the reply and stops. You read it, you send it.
Send anything on its own
0 auto-sent — by architecture, not a setting. The one exception: an instant “we've got your enquiry” note you can switch on yourself, once, deliberately. Off by default.
Ask you to “set it and forget it”
You see every enquiry and every reply — your name is on every approval.
Replace you or your staff
It does the tedious part, then hands the keyboard back to the person in charge.
Decide prices, promises or bookings
Anything that commits your business waits for your tap.
Give medical, legal or financial advice
Regulated topics always route to a human — no exceptions.
Pretend to be human
It says it's an assistant. Ask for a person and it hands you over.
Pricing

Costs less than the customers you're losing.

Plans from £149/month + guided setup — your final estimate is confirmed by the agent before you pay.

Start here · one-off

Enquiry Leak Audit

We map every channel you have, show exactly where enquiries are leaking, and hand you a plan with a concrete estimate — credited to your setup if you go ahead within 14 days.

£149
Book the Leak Audit one-off · credited to setup within 14 days
£500–1,200 / mo for an assistant to chase your enquiries EnqLayer does the repetitive part for a fraction of that.
Starter Rescue
Stop the small leaks
from £149 / mo
A fraction of a part-time hire
  • Every enquiry in one queue
  • AI draft + your approval
  • Monday-morning digest
See what fits →
Front Desk Plus
Run the whole front desk
from £499 / mo
guided setup from £1,500
Still less than one part-time wage
  • Everything in Growth
  • CRM / Sheets sync
  • Missed-call rescue + reviews
Build my plan
Custom / Multi-location
Salon groups, clinic chains, agencies, property portfolios

Multi-location routing, custom integrations, compliance and audit logs, proper reporting — scoped with you, with a clearly written responsibility boundary.

Talk to the agent →
⚠ Founding prices for early customers — estimated, confirmed by the agent before you pay. Guided setup from £550 after the early-access window. SMS, WhatsApp and voice usage billed separately or in usage packs. Short-term rental hosts: self-serve from £25/property/month when available.
Honest about today

What's real right now — and where we're headed.

We won't pretend the whole platform is finished. Today's workflows go live with hands-on setup, so every one is safe and actually pulls its weight.

Available now

Switched on for your business this month
  • Enquiry workflow audit
  • Your first AI draft, set up for you
  • Human review queue
  • Follow-up tracking
  • Selected AI services
  • Monthly support

North star

What we're building toward, in the open
  • Full self-serve setup
  • A growing service library
  • One-click tool connectors
  • Subscription management
  • Team workspaces
  • Multi-industry checkout
Trust & boundaries

Safe, honest, and yours — no fine print games.

No fake badges, no overclaims. Just clear rules about what the AI does and where a human stays in charge.

Human approval on every sendNothing leaves without your tap.
It never pretends to be humanAsk for a person and it hands you over.
Your data stays in your toolsWe work inside your inbox, sheet and CRM.
No medical, legal or financial adviceRegulated replies always wait for a human.
Clear escalation to a personOut of scope? A human follows up.
A real UK companyCONRAD & THOMAS LTD · Glasgow, Scotland.
Fair questions

Asked by owners who don't trust AI. Good.

Straight answers to the questions a careful buyer should ask before letting any software near their customers.

Is this another platform my team has to learn?

No. EnqLayer wires into the tools you already run — your inbox, your sheet, your CRM. The goal isn't another app to check; it's that the work between your existing tools stops falling on the floor.

Does the AI ever send anything by itself?

No. 0 auto-sent is how the product is built, not a setting you have to find. Every reply waits for a human tap. The one exception is an instant “we've got your enquiry” acknowledgement — an option you switch on yourself, once, deliberately. It's off by default.

What does the AI actually do, then?

The tedious first pass: it captures the enquiry, pulls out the details, drafts a reply in your voice, lines up the follow-up and keeps the record straight. Then it stops. Its job ends at the word “ready” — the judgement stays yours.

Who owns the data — and what happens if we stop paying?

You do. Records live in your tools — your inbox, your sheet, your CRM — not locked away in ours. If you stop the monthly service, you keep your data and everything already set up. What you lose is the active layer: drafting, chasing, upkeep and support.

Can you connect to the tools we already use?

If it can receive an email or a webhook, we can wire it in — and that covers most tools a small business runs on. We connect what's useful, safe and maintainable, and we won't promise that everything connects to everything on day one.

Can it answer the phone?

It doesn't speak to callers — and we won't pretend otherwise. If your phone system can email or webhook a missed-call alert (most VoIP systems can), we catch it today: the call becomes a logged enquiry with a callback draft ready. Live AI answering is a roadmap add-on, only for businesses where calls create most of the work.

Is this here to replace my receptionist — or me?

No. It takes the repetitive chasing off whoever runs your front desk — the nights, the weekends, the ladder moments — and hands every decision back. If you hire, your next person inherits a working system, not a mess to decode.

What's the first step?

The £149 Enquiry Leak Audit. We map your channels, show where enquiries leak, and hand you a plan with a concrete estimate — credited to your setup if you go ahead within 14 days. Every price is estimated and confirmed before you pay.

Catch it. Draft it. Approve it. Done.

Start with the one enquiry flow your business keeps missing. See the setup, the estimate and the approval rules before anything goes live.

Human approval on every send Your data stays in your tools No card to see it work UK company · Glasgow